Home / Frequently Asked Questions

When will I receive my order?

Where is my tracking information?

How do I return or exchange a product?

What to do if my product was damaged during shipping?

What is Kefir?

What is Kombucha?

What is Kefir-Kombucha fermentation?

Why do you ferment your products?

Can I take different products at the same time?

How do I take your products?

How do I know when to take 1 or 3 capsules?

Are your products nut free?

Is Your Flora safe to use if you have a soy allergy?

What is the difference between unfermented and fermented soy?

Why are there so many warnings on your labels?

Are your products safe for children?

Are your products safe for pets?

What is a Symbiotic?

What number or type of bacteria are in your products?

Is it okay to take Your Flora with antibiotics?

What are medicinal mushrooms?

What are Adaptogens?